Privacy Policy
Effective Date: November 26, 2024
At New England Siding ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
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1. Information We Collect
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Personal Information
We may collect personal information that you voluntarily provide to us when you:
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Request a consultation or quote
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Sign up for our newsletter
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Fill out a contact form
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Communicate with us via email or phone
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This information may include:
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Name
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Email Address
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Phone Number
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Postal Address
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Payment Information
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Non-Personal Information
We may collect non-personal information about you whenever you interact with our website. This may include:
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Browser name
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Type of computer or device
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Technical information about your means of connection to our website (e.g., operating system, Internet service providers)
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Usage details (e.g., pages visited, time spent on site)
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2. How We Use Your Information
We use the collected information for various purposes, including:
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To Provide Services: Scheduling consultations, processing transactions, and delivering services you have requested.
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Customer Support: Responding to your inquiries, questions, and feedback.
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Personalization: Tailoring our services to better suit your needs and preferences.
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Marketing Communications: Sending newsletters, promotions, and updates (you may opt-out at any time).
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Improving Our Website: Analyzing usage to enhance user experience and our service offerings.
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Legal Obligations: Complying with applicable laws, regulations, or legal processes.
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3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
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Service Providers: Trusted third parties who assist us in operating our business and providing services to you (e.g., payment processors, financing partners like Enhancify).
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Legal Requirements: When required by law or in response to valid requests by public authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
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4. Cookies and Tracking Technologies
Our website may use "cookies" and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:
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Remember your preferences
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Understand how you use our site
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Provide customized content and advertising
Your Choices Regarding Cookies:
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Accept/Reject Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent.
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Opt-Out: Some features of the website may not function properly if cookies are disabled.
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5. Third-Party Websites
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
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6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
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Secure Socket Layer (SSL) encryption
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Regular malware scanning
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Restricted access to personal information
Please Note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
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7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
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8. Your Rights and Choices
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Access and Correction
You have the right to:
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Access the personal information we hold about you
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Request corrections to any inaccurate or incomplete data
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Opt-Out
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Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe link or contacting us directly.
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Cookies: Adjust your browser settings to refuse cookies if you prefer.
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California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
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9. International Users
Our website and services are intended for users located within the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S.
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10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting to our website. Your continued use of our services after any modifications indicates acceptance of the revised Privacy Policy.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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New England Siding
Plainville, CT, United States
Phone: (860) 681-1153
Email: sidingpros@newenglandsiding.net
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By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.